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Where I can go for help



Three steps to getting the right help
First Step – Before you do anything else!
Read the guidance booklet that you received with your RLR maps to find:

  • How to check your maps
  • How to complete the RMU1 form
  • Why RPA is doing the Mapping Update and what it involves
  • Step by step instructions on how to make changes
Second Step – if you would like more help
Explore the RLR Mapping Update website to look at:
  • The guidance, forms and customer letters
  • An overview of the delivery programme
  • Information notices about latest updates
  • Frequently Asked Questions
  • One-to-One Mapping Update review meetings
Third Step
Call our Customer Service Centre on 0845 603 7777 to and choose the option for the Rural Land Register:
  • Ask any other questions you have about the Mapping Update and your maps
  • Book a One-to-One appointment – where you bring your maps and agree them with an RLR specialist
If you have any queries please contact our Rural Payments Agency Customer Service Centre helpline by telephone, email or letter.

The opening hours are;

Monday - Friday 8.30am to 5.00pm


Telephone: 0845 603 7777 and select the option for the Rural Land Register.

Email: CSC@rpa.gsi.gov.uk

Letter: RLR Mapping Update
Rural Payments Agency
PO Box 1058
Newcastle upon Tyne
NE99 4YQ


Page published: 21 March 2013