Hill Farm Allowance FAQ
This FAQ addresses the frequently asked questions surrounding the HFA Payments.
1. Who are you making an HFA payment to?
In addition to making full HFA payments to some customers, we are now making a part payment to those customers who have not yet received a full HFA payment because their SPS claim has not yet been fully validated. This part payment is unlike the SPS partial payment in that it is based on the land that has been validated and is, therefore, a variable percentage amount that differs from customer to customer.
2. Why haven’t I received an HFA payment?
We are in the process of sending out full or part payments as quickly as possible.
3. My payment is nowhere near the amount I expected or received in the past
Payments are being made against the proportion of completed validation of your claim. Therefore if you are claiming, for example 10 land parcels and we have, so far only validated 5, then the payment will reflect this and any top up payment to your claim will be validated and paid as soon as possible.
4. When will I get the remainder of my HFA claim paid?
If you haven’t received a full payment - once we have completed validating your claim. Obviously our priority has been to get as much money as possible out to the industry as quickly as possible.
Please be aware that if, once we have completed validation, we find that payment made is greater than the full amount due (for example, due to the application of any penalties) the customer will be obliged to repay the difference.
If you cannot find the answer to your question here, then please ring
the Customer Service Centre on 0845 603 7777.
If your enquiry is not urgent please e-mail us at CSC@rpa.gsi.gov.uk or write to us at:
Customer Service Centre
Rural Payments Agency
PO Box 1058
Page published: 5 December 2012